Spear...

Spear is a software used by Singtel to fire a signal to a designated number to start or stop the service. I am asked to start my 2 days course for this software for today and tomorrow. 3 other CREs also came over to learn it. But how come I don't see them learning it but standing behind a staff and looking at the staff attending to customer? So, that is so-called the course? ehhh..... I think I will find someone to teach me later when he/she is free.